Payment | Favourite And Recent Payee | Knowledge Base
Favourite and Recent Payee
Why isn’t my transaction showing under Recent Transfers?
Only DuitNow Transfers appear in the Recent Transfers list. DuitNow QR and DuitNow Online Banking/ Wallet (OBW) transactions won’t be shown here.
How do I transfer to a Favourite recipient?
1. Launch the Ryt Bank app and tap "Transfer". 2. Choose your recipient from the Favourite list. 3. Verify the recipient’s name and follow the on-screen instructions.
Can I Favourite a recipient if I haven’t transferred to them yet?
No, you must first make a successful transfer before you can add them as your Favourite.
Will my Favourite recipient(s) sync if I log in on a new device?
Yes, your Favourite recipient(s) are linked to your Ryt Bank account, so they’ll appear on any device you use to log in.
Can I remove someone from my Favourite?
Yes, simply tap on the Favourite recipient and select "Delete" to remove them from your list.
Can I reorder my Favourite recipient(s)?
No, Favourite recipient(s) are displayed in the order they were added. To prioritise someone, you may remove and add them again.
Can I rename a Favourite recipient?
Yes, you can rename a Favourite recipient when adding them or edit the name later if they have already been added.
How many Favourite recipients can I add?
You can add up to 20 recipients as Favourites. If you have reached the limit, simply replace an existing Favourite with a new one.
How can I add someone as a Favourite?
You can tap the star icon either after a successful transfer or from your recent transfer list to add them as a Favourite.
Where can I see my Favourite recipient(s)?
You can view your Favourite recipient(s) by tapping the "Transfer" icon or in the "Favourites" section on your app homepage.
Can I save a recipient as my Favourite?
Yes, you can save any recipient as a Favourite to skip extra steps during transfers.