Some ATM operators may charge an additional fee—often called a convenience fee or access fee—when you make a withdrawal. This fee is set by the ATM owner and will be shown to you before you complete the transaction. If you proceed, this fee will be ...
You can use your card to withdraw cash at any ATM that accepts MEPS in Malaysia or Visa when you're overseas. Just look out for the MEPS or Visa logo on the machine.
If an ATM swallows your card, kindly reach out to our Help & Support Centre and provide details of the ATM location, date, and time. We’ll help you block the card and arrange a replacement if needed.
If your card was blocked after multiple incorrect PIN attempts, just reach out to our Help & Support Centre and we’ll guide you through the steps to unblock your card.